Availability & Time Off
Set when you can work so schedules stay realistic.
Availability preferences and reviewed time off serve different purposes. Use My Availability for your usual working pattern and My Requests for employee leave or volunteer unavailable dates.
Setting your availability
- Open My Availability.
- Add a block with start/end times or All day.
- Choose Available, Preferred, or Unavailable.
- For a weekly pattern, enable Repeats weekly and set its date range.
- Add notes to help your manager plan.
Managers can view these preferences on the Employee Availability calendar. An availability block is not an approved time-off request.
Requesting employee time off
- Open your team's My Requests, also linked from My Schedule and Availability.
- Choose Time off, dates, and a reason. Select full days or exact start/end times.
- Submit and follow it under My requests. A permitted reviewer approves or denies it.
- Withdraw a pending request if your plans change.
Canceling approved future leave requires a separate review: choose Request cancellation. The approved absence still blocks new assignments until the cancellation is approved. Past approvals remain history.
Full-day ranges include the end date. Date inputs use your organization's scheduling timezone, shown on the form. Your reason is visible to you and permitted reviewers, not unrelated teammates. Reviewers can record paid-leave metadata; this does not calculate leave balances or adjust payroll.
Volunteer unavailable dates
Active volunteers can select Unavailable dates on the same page. These take effect without leave approval and can be withdrawn. They are separate from paid employee leave.
Existing shifts and new assignments
Approved time off and volunteer unavailable dates block new assignments during their dates. Existing commitments remain assigned, and conflicts appear for follow-up. Arrange coverage or use the commitment cancellation controls rather than assuming an absence removes a shift. Authorized managers/coordinators can record an absence override with a reason; conflicting shifts and eligibility failures remain blocked.
On the mobile app
Select your organization, then open More → Availability for your own availability rules. Choose Add availability, enter dates and times, and turn on Repeat weekly for a recurring pattern. Repeating weekdays appear separately: Edit this day and Remove this day leave other weekdays unchanged. Adding or editing availability requires an eligible plan and a configured organization timezone.
Open Requests → Time off, also listed under More, to submit leave or record volunteer unavailable dates. Tap a date field to pick the day from a calendar. Use Show history to follow decisions. For approved leave, Request cancellation starts a review; the leave stays effective until approved. Reviewer decisions and scheduling policy settings remain on the website.
Connect to the internet before saving. If the result cannot be confirmed, choose Reload current records and check what was saved before submitting again.